Frequently Asked Questions.

Questions about billing our technical stuff? Check here first!

General questions

Are you a US based company?

No. We are registered as an Australian company called GWY IT PTY LTD and we are trading as Crowncloud.net

Billing Questions

Which payment methods do you accept?

We accept the following payment methods:

  • Credit Card (VISA/AMEX/MASTERCARD/DISCOVER)
  • Debit Card
  • PayPal
  • Bitcoin (processed via BitPay or CoinPayments)
  • Altcoins eg Litecoin etc (processed via CoinPayments)

Do you offer promotions or reductions?

Yes, we offer discounts on ALL plans when paying semi-anually or anually (up to 2 months free). We also give additional discounts for resellers when buying in bulk. (contact sales for more info)

Do you offer an affiliate program?

No, curently we do not and we do not plan on implementing this yet.

Do you offer a money-back guarantuee?

No, we try to state clearly what services we provide and what customers can expect. If there are any issues, we will try to resolve them. If this isn't possible, we will try to provide alternatives to solve the issue.

Technical Questions

Which programs are prohibited?

  • Tor exit nodes
  • Crypto currency mining
  • Port Scanning/malicious programs

What uplink do the nodes have?

All nodes come with a 1Gbps connection.

Whats the cost for additional IPs and bandwidth?

Feature Pricing
Addon IP $1.5 per IP per month
Addon Bandwidth $3 per TB

Last Modified: February 07 2018 19:31:05