Managing Credits with CrownPanel

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Why Use the Credit Manager?

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By default, any credit added to your Client Area is automatically applied to your invoices. While this may be convenient for many users, some prefer to have greater control over how and when their credits are used — especially when managing multiple services.

With CrownPanel’s Credit Manager, you gain the flexibility to manually allocate your credits. Transferring your credit from the Client Area to CrownPanel allows you to selectively move funds back to the Client Area only when required, avoiding automatic application to invoices.

Note: This feature is not enabled by default. To enable it free of charge, please contact our support team.

How to Transfer Credit to CrownPanel

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To move credit into CrownPanel:

• Add Credit to Your Client Area First, ensure your Client Area account has the desired credit balance.

• Open a Support Ticket Contact our support team via ticket, requesting to transfer the available credit to your CrownPanel account.

Once completed, your credit will appear under CrownPanel, ready to be managed manually.

How to Transfer Credit Back to Client Area

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If you have available credit in CrownPanel and wish to use it for a specific invoice or service,

• Access the Reseller Panel

  Log in to CrownPanel and click on the Reseller Panel link.

• Open Account Credit Management

  Navigate to Account Credit Management from the menu.

• Transfer Funds Click on Transfer Credit to WHMCS, enter the desired amount, and confirm the transfer.

• Confirmation The amount will now be available in your Client Area balance.

You can now apply the credited amount to any invoice or use it toward the purchase of a new service.