Activating Two-Factor Authentication for Your CrownCloud Client area Account

---

Two-factor authentication (2FA) is an additional lock for your Client Area accounts. Instead of solely relying on a password, 2FA enhances security by introducing a second step during login. This second step involves using something like Time-Based Tokens along with Google Authenticator or Duo. Requiring both factors significantly reduces the risk associated with a compromised password.

Let's guide you through the process of setting up two-factor authentication for your client area account.

Login to your Clinet Area account:

---

Visit the login page of your CrownCloud client Area and enter your credentials to log in.

Once logged in, you will see your clinet area home screen as follows:

Enabling Two-Factor Authentication (2FA):

---

Now, go to Profile setting or Accout Setting and navigate the Security Setting

By default, Two-Factor Authentication will be disable for your client area. You can enable it by clicking on Click here to Enable button.

On enabling it, a pop-up will appear providing you with the available methods to enable Two-Factor Authentication. Here you will get Time Based Tokens as Two-Factor Authentication, Select it and click on Get Started button.

Once you opt to enable 2FA, you'll be prompted to select an authentication method. CrownCloud Client area offers support for methods like Google Authenticator and Duo. Feel free to select the method that best suits your preferences. Depending on what you choose, you will need to open the respective application on your mobile device or system. From there, you can add the setup autheticator code by scanning a QR code or manually entering the code provided in your client area to a mobile authenticator app.

Upon successfully setup the token system, you will receive an authentication code on your authenticator application. You will then need to enter that code here in your client area and click on Submit button.

After entering the authentication code in your client area, you will receive a success message. Additionally, you will be provided with a backup code in case the two-factor authentication does not work.

Verifying Two-Factor Authentication (2FA) Setup:

---

After receiving the successful message for 2FA setup and obtaining the backup code, you can close the pop-up and proceed to log out from the client area

Now, log in to the client area and verify if it prompts for two-factor authentication.

For the two-factor authentication code, you will need to retrieve it from the authenticator app and enter it here.