Frequently Asked Questions.

Questions about billing our technical stuff? Check here first!

General questions

Are you a US based company?

No. We are registered as an Australian company called GWY IT PTY LTD and we are trading as Crowncloud.net

Billing Questions

Which payment methods do you accept?

We accept the following payment methods:

Credit Card (VISA/AMEX/MASTERCARD/DISCOVER)
Debit Card
PayPal
Bitcoin (processed via BitPay or CoinPayments)
Altcoins eg Litecoin etc (processed via CoinPayments)

Do you offer promotions or reductions?

Yes, we offer discounts on ALL plans when paying semi-anually or anually (up to 2 months free). We also give additional discounts for resellers when buying in bulk. (contact sales for more info)

Do you offer an affiliate program?

No, curently we do not and we do not plan on implementing this yet.

Do you offer a money-back guarantuee?

No, we try to state clearly what services we provide and what customers can expect. If there are any issues, we will try to resolve them. If this isn't possible, we will try to provide alternatives to solve the issue.