Installing Answer Q&A Community Software on Ubuntu 24.04

Answer is a open-source knowledge based community software. You can use it to quickly build your Q&A community for product technical support, customer support, user communication, and more.

Prerequisites

  • Root access to your Ubuntu 24.04 server.

Install Docker and Docker Compose

To install Docker Compose, you can refer to this wiki guide

Running Answer with Docker

Once the Docker and Docker compose installed, you can install Answer via Docker.

To install Answer via docker, run the command,

mkdir answer && cd answer
wget https://raw.githubusercontent.com/answerdev/answer/main/docker-compose.yaml
docker-compose up

Reboot the docker by running the following command,

systemctl restart docker

Configure the Answer Q&A Community Software

To configure the Answer Q&A Community Software, run this URL http://yourserver-ip-address:9080 to your browser and you will see the Answer Q&A Community Software installation screen.

Replace "yourserver-ip-address" with the actual IP Address of your server.

Choose your preferred language,

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Configure the Database,

Note - Answer supports MySQL, PostgreSQL and SQLite as the database backend.

If you are testing Answer for the first time, you can go ahead with sqlite it does not require any additional configuration.

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If you prefer to choose MySQL/MariaDB, you need to setup the database beforehand. To setup MySQL/MariaDB on your server, you can follow this wiki guide

On next step it will ask for your site's information,

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  • Site Name: This is the name of your Q&A platform. Choose a name that reflects the purpose or theme of your site.
  • Site URL: The web address where your Q&A platform will be hosted. This could be a domain name if you already have one, or a subdomain if you're hosting it within an existing website.
  • Contact Email: An email address where users or administrators can reach out for support, inquiries, or assistance related to the Q&A platform.
  • Admin Account: This is the initial administrative account that will have full control over the Q&A platform. You'll need to set up a username and password for this account

Once you fill the details and click on Done, you will get sucessfull installation message.

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This completes the initial configuration. Now you can login with the created email and password,

Login to Answer Q&A

Now, navigate to the login page of your Q&A platform and enter the email address and password you set up during the installation process

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Once logged in, explore the administrative features and settings to customize your Q&A platform according to your preferences.

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Running Answer in the background with Docker

To start Answer in the background (detached mode), you can use the following command.

docker-compose up --detach

Outout:

root@server:~/answer# docker-compose up --detach
WARN[0000] /root/answer/docker-compose.yaml: `version` is obsolete
[+] Running 1/0
 ✔ Container answer-answer-1  Running

This concludes the Installation and Answer Q&A Community Software on Ubuntu 24.04.